911 Coordinator
Closing Date: October 3, 2025
Butler County E911 is seeking to fill a full-time position for a 911 Coordinator.
Pay Range $23 - $30/hour DOE
Job Duties
Manage and oversee the day-to-day activities of the 911 Center. Ensures the County is in compliance with all federal, state and local laws pertaining to the 911 Center. Identifies areas of improvement and recommends.
Duties
- Demonstrates regular and predictable attendance.
- Promotes and maintains positive and effective working relationships and promotes good public relationships as a representative of Butler County.
- Assigns work, trains and evaluates employee performance; receives and resolves employee issues according to established guidelines; approves time sheets and leave requests; schedules shifts and ensures coverage for call offs; recommends and/or issues corrective action as necessary. Participates in interviewing and makes recommendations for hiring of Dispatchers. Actively involved in employee and/or labor relations.
- Assesses needs and makes recommendations for training; development of training; conducts periodic trainings to ensure compliance with regulations and standards.
- Acts as the liaison between the 911 Center and County/City Fire, EMA and related personnel on technical issues.
- Research, investigates and resolves inquiries, concerns and complaints. Keeps management advised as necessary.
- Monitors calls/dispatching for quality assurance purposes. Determines/recommends training, policies, procedures, improvement processes. Provides back up to 911 Dispatchers and assists with Computer Aided Dispatch (CAD) systems as necessary.
- Performs a variety of administrative functions to ensure efficient operation of department; formulates/recommends, implements and administers new and revised policies and procedures; prepares shift reports and statistics.
- Assists with all radio, computer and other technical issues.
- Dispatches Fire/EMS as needed.
- May be required to respond outside of regularly scheduled hours as needed.
- Meets all job safety requirements and all applicable OSHA safety standards that pertain to the essential functions of the position and all agency safety procedures.
- Remains informed of current developments and procedures pertinent to duties; may be required to attend seminars/training.
Supervisory Responsibilities
- Directly supervises the employees of the 911 Center.
- Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
- Management experience is required.
This position is subject to Veterans’ Preference as required by Nebraska law. Butler County is an EOE employer and invites applicants with disabilities to make known to the Human Resources Director any necessary accommodations in the application process. Applications are available on the Butler County website (butlercountyne.gov – employment opportunities), or interested persons may contact the Human Resources Office (402-367-7497 or ) to obtain an application. Completed applications along with a resume and cover letter should be sent to Heidi Loges, Human Resources Director, 3190 N Rd., Suite 1, David City NE 68632; or emailed to . The application deadline is October 3, 2025, at 5:00 pm.